How Does VTEX Company Work?

The VTEX platform offers a wide array of features, including order management, inventory control, and customer relationship management. It supports multiple currencies, languages, and payment gateways, catering to global operations. The platform's API-driven architecture ensures seamless integration with other business systems.

VTEX offers a composable and complete e-commerce solution, providing businesses with the flexibility to customize their online stores. This approach results in faster time to market, improved operational efficiency, and enhanced customer experiences. The platform's scalability supports business growth and global expansion.

VTEX continuously invests in R&D, integrating advanced AI capabilities and expanding its ecosystem of implementation partners. The company's focus on innovation ensures that the VTEX e-commerce platform remains at the forefront of digital commerce solutions. Recent acquisitions, such as Weni, highlight VTEX's commitment to enhancing its offerings.

Several brands have achieved significant results using VTEX. For instance, ASICS saw a 135% increase in orders during live shopping events. An enterprise multinational fashion retailer in Ireland improved sales efficiency by integrating inventory from over 100 stores. These examples demonstrate the platform's effectiveness in driving business growth.

VTEX's success includes pivotal moments such as winning the Walmart RFP in Brazil, marking a significant step in scaling global retail solutions. The company transitioned to a scalable, multitenant SaaS model, establishing itself as a cutting-edge e-commerce platform. In 2021, VTEX went public on the NYSE, raising approximately US$361 million.

Strategic investments and acquisitions have been central to VTEX's growth strategy. The company invested in Synerise and acquired Weni in August 2024 for US$3.0 million, enhancing its AI and conversational commerce capabilities. In January 2025, VTEX acquired Newtail for US$4.1 million, expanding its retail media solutions. These moves show VTEX's transformation into an integrated solutions provider.

VTEX's competitive advantage lies in its composable and complete platform, offering a blend of out-of-the-box features with a modular, API-based architecture. This allows businesses to customize their e-commerce presence without compromising core functionalities. The company has a strong market leadership position in Latin America and is expanding globally, particularly in the US and Europe.

VTEX's commitment to customer success is evident in its recognition as the Customers' Choice in the 2025 Gartner® Voice of the Customer for Digital Commerce report for the second consecutive year, with 98% of VTEX customers reportedly recommending the platform. VTEX continues to adapt to new trends, with a strong focus on AI, data management, and B2B offerings.

The company is recognized for its composable and complete commerce platform, trusted by 2.4 thousand global B2C and B2B customers. Its market share in the global e-commerce platform market is estimated to be around 2-4%, with a strong presence in Latin America. The company's customer loyalty is reflected in its low annual revenue churn, which remains stable in the mid-single digit percentage range.

Regulatory shifts in Brazil, its core market, could disrupt growth. The digital commerce space is intensely competitive, featuring established giants like Salesforce Commerce Cloud and Adobe Commerce, as well as nimble specialists. Technological disruption and evolving consumer preferences also pose continuous challenges.

The company's future hinges on continued platform innovation, expansion into the B2B sector, and successfully capturing larger enterprise clients. Strategic initiatives include refining solutions for greater interoperability and ensuring the suite helps businesses grow profitably. For the full year 2025, the company is targeting FX neutral year-over-year revenue growth of 14.0% to 17.0%, implying a range of US$238 million to US$244 million.

The company is transitioning from merely enabling commerce to actively executing business outcomes, aiming to simplify commerce for even the most complex organizations. The company plans to sustain and expand its ability to make money through continued investment in AI-powered solutions, such as intelligent agents that can autonomously execute operational workflows. The company also aims for non-GAAP operating income and free cash flow margins in the mid-teens.