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BRI's Business Model Canvas: A Strategic Deep Dive
Explore the strategic engine of Bank Rakyat Indonesia (BRI) with its Business Model Canvas. This powerful tool reveals BRI's customer segments, value propositions, and revenue streams. Learn how BRI leverages key partnerships and resources to maintain its market position. Understand BRI's cost structure and channels for optimal efficiency. The canvas offers a comprehensive view of BRI's operations and strategy. Unlock the full strategic blueprint behind Bank Rakyat Indonesia (BRI)'s business model. This in-depth Business Model Canvas reveals how the company drives value, captures market share, and stays ahead in a competitive landscape. Ideal for entrepreneurs, consultants, and investors looking for actionable insights.
Partnerships
Fintech Companies
BRI collaborates with Fintech companies to improve digital financial services. Partnerships with E9pay and Nium boost cross-border payments. This enables faster, cheaper international money transfers for customers, especially Indonesian migrants. In 2024, BRI processed over $1 billion in remittances, showcasing the impact of these partnerships.
E-commerce Platforms
BRI partners with e-commerce giants Shopee and Tokopedia, crucial for digital ecosystem expansion. These alliances offer invoice financing and working capital loans, especially for creative industry entrepreneurs. In 2024, BRI's digital loan disbursement reached approximately Rp 250 trillion, showing strong growth. These partnerships also enhance services, particularly for Micro customers.
Ministry of State Owned Enterprises
BRI benefits from the Ministry of State Owned Enterprises' backing, boosting partnerships with subsidiaries. This includes collaborations with Pegadaian and PNM, forming the Ultra Micro Holding. This strategic move aims to provide comprehensive financial services. In 2024, BRI's net profit reached Rp 60.4 trillion.
Investree
Bank Rakyat Indonesia (BRI) collaborates with peer-to-peer (P2P) lending platforms such as Investree to bolster the creative industry. This partnership offers working capital loans via invoice financing, removing the need for typical collateral. In 2024, BRI's microloan portfolio reached $58.7 billion, showing strong support for small businesses.
- BRI's microloan portfolio reached $58.7 billion in 2024.
- Investree facilitates invoice financing for entrepreneurs.
- The partnership supports creative industry businesses.
- This collaboration helps entrepreneurs secure funding.
Local Communities and Agents
Bank Rakyat Indonesia (BRI) strategically teams up with local communities and leverages its BRILink agent network to broaden financial accessibility in underserved regions. These agents serve as essential local banking representatives, delivering a range of banking and payment services directly within their communities. This method boosts social inclusion and enhances customer accessibility through strong personal connections.
- As of 2024, BRI has over 600,000 BRILink agents nationwide.
- BRILink agents processed 1.5 billion transactions in 2024.
- These agents facilitate transactions in areas where physical branch access is limited.
- This partnership model supports BRI's mission of financial inclusion.
BRI's Strategic Alliances Fuel Growth and Innovation
BRI's Key Partnerships enhance digital services and expand market reach. Collaborations with Fintech, like E9pay and Nium, boost cross-border payments. Strategic alliances with Shopee and Tokopedia drive digital loan disbursement. The Ultra Micro Holding with Pegadaian and PNM strengthens financial inclusion.
| Partnership Type | Partner Examples | 2024 Impact Highlights |
|---|---|---|
| Fintech | E9pay, Nium | $1B+ in remittances processed |
| E-commerce | Shopee, Tokopedia | Rp 250T+ digital loan disbursement |
| SOE Subsidiaries | Pegadaian, PNM | Ultra Micro Holding formation |
Activities
Microfinance Lending
Bank Rakyat Indonesia (BRI) is a key player in microfinance, focusing on MSMEs, particularly the micro and ultra-micro segments. BRI provides small loans to farmers and fishermen. In 2024, BRI's microloan portfolio reached IDR 500 trillion, a significant increase from previous years. These loans help those at the lower end of the income spectrum.
Digital Banking Services
BRI heavily invests in digital banking, primarily through its BRImo app and various e-channels. This includes integrating AI, such as Sabrina, to improve customer service and information access. The bank also focuses on enhancing cross-border transaction capabilities and digital account management for a seamless user experience. In 2024, BRI reported a significant increase in BRImo users, with over 30 million active users, reflecting the success of its digital initiatives.
Financial Literacy Programs
BRI actively promotes financial literacy through various programs. These initiatives include student education and MSME training, focusing on financial product knowledge and risk management. The bank specifically targets underprivileged women, ensuring access to and understanding of essential financial services. In 2024, BRI's financial literacy programs reached over 1 million individuals, with a significant portion being women. Micro loan officers also offer advisory services.
Branchless Banking
Bank Rakyat Indonesia (BRI) significantly boosts accessibility through branchless banking, exemplified by BRILink. This initiative uses agents to deliver financial services in underserved areas. These agents facilitate everyday banking and payment services, supporting local economies. BRI also employs satellite technology, ensuring connectivity in areas without internet. In 2024, BRI’s BRILink network included over 600,000 agents.
- BRILink agents offer essential banking services in remote locations.
- Satellite technology ensures connectivity for branchless banking.
- BRI's branchless banking supports financial inclusion.
- The BRILink network grew to over 600,000 agents in 2024.
Sustainable Business Practices
Bank Rakyat Indonesia (BRI) actively pursues sustainable business practices, emphasizing environmental, social, and governance (ESG) integration. The bank has shown commitment by issuing green bonds and setting targets to reduce emissions. BRI's focus includes loans to MSMEs and the green sector, promoting sustainable business portfolios. The bank's goal is to embed ESG factors throughout its operations.
- BRI issued green bonds worth $500 million in 2023.
- BRI aims to reduce carbon emissions by 30% by 2030.
- In 2024, BRI allocated 20% of its loan portfolio to sustainable businesses.
- BRI invested $100 million in solar panel installations for its branches.
BRI's Digital Leap: 30M+ Users & Sustainable Finance
BRI's key activities include microfinance, digital banking, financial literacy, and branchless banking. These areas are vital for its business model. Focus on digital transformation, which led to over 30 million BRImo users in 2024. BRI emphasizes sustainable finance.
| Key Activity | Description | 2024 Data/Fact |
|---|---|---|
| Microfinance | Loans and support for MSMEs. | Microloan portfolio reached IDR 500 trillion. |
| Digital Banking | BRImo app and e-channels. | Over 30M active BRImo users. |
| Financial Literacy | Education and training programs. | Reached over 1M individuals. |
| Branchless Banking | BRILink agents and satellite tech. | BRILink network with 600,000+ agents. |
Resources
Extensive Branch Network
Bank Rakyat Indonesia (BRI) boasts an extensive branch network. In 2024, it comprised over 8,500 outlets. This includes branches, sub-branches, and cash offices spread across Indonesia. This broad reach enables BRI to serve a vast customer base, especially in rural areas.
BRILink Agents
BRILink agents are a cornerstone of BRI's strategy. With over 620,000 agents as of late 2024, they extend financial services across Indonesia. These agents facilitate crucial branchless banking, especially in underserved areas. BRI actively enhances agent service quality to ensure customer satisfaction. This network is vital for BRI's financial inclusion goals.
Digital Platforms
BRI’s digital platforms are key resources. BRImo and BRISPOT enhance banking services' convenience. BRImo’s features include AI chatbots and cross-border transactions. BRISPOT streamlines loan processes for officers. In 2024, BRImo had over 30 million users.
Human Capital
Bank Rakyat Indonesia (BRI) heavily relies on its human capital. BRI boasts a large team of over 37,000 financial advisors dedicated to serving customers. These advisors are crucial for supporting the micro, small, and medium enterprises (MSME) sector. BRI invests in training to boost employee capabilities.
- MSME loans grew, with outstanding loans reaching Rp1,034.7 trillion in 2024.
- BRI's workforce is a key asset in providing financial literacy.
- Ongoing training programs are vital for employee development.
Ultra Micro Holding
BRI's Ultra Micro Holding, featuring Pegadaian and PNM, is pivotal for serving the micro and ultra-micro markets. This setup is a key resource, offering a broad range of financial services, including loans, savings, and insurance. The Ultra Micro Synergy (UMi), facilitated by the SenyuM app, boosts financial inclusion. In 2024, this synergy aimed to increase access to financial services across Indonesia.
- BRI's Ultra Micro Holding includes Pegadaian and PNM.
- Offers access to financing, savings, and insurance.
- UMi facilitates financial inclusion via the SenyuM app.
- Targets to expand financial service access in 2024.
Banking Giant's Expansive Reach: Branches, Agents, and Digital Power
BRI's extensive branch network, numbering over 8,500 outlets in 2024, ensures broad geographical reach. BRILink agents, exceeding 620,000, extend financial services nationwide. Digital platforms, like BRImo with over 30 million users in 2024, improve service convenience.
| Key Resource | Description | 2024 Data |
|---|---|---|
| Branch Network | Physical locations for banking services. | Over 8,500 outlets |
| BRILink Agents | Branchless banking service providers. | Over 620,000 agents |
| Digital Platforms | Online and mobile banking services. | BRImo users: 30M+ |
Value Propositions
Financial Inclusion
Bank Rakyat Indonesia (BRI) champions financial inclusion, targeting underserved communities and MSMEs to boost economic growth. BRI expands access to financial products, especially for micro and ultra-micro segments. In 2024, BRI disbursed Rp1,380 trillion in microloans, showing its commitment. BRI aims to be a financial inclusion leader by 2025, supporting sustainable development.
Comprehensive Financial Services
BRI offers a comprehensive suite of financial services. These include savings accounts, loans, insurance, and payment solutions, serving both individuals and businesses. This approach meets diverse customer needs, from micro-entrepreneurs to corporate clients. BRI's integrated investment services are available through BRI Prioritas Service Centers. In 2024, BRI's net profit grew to Rp 60.4 trillion.
Digital Convenience
BRI's "Digital Convenience" focuses on providing easy digital banking via BRImo. This boosts customer experience and transaction speeds. In 2024, BRImo saw over 30 million users. AI-driven chatbots further enhance customer service, streamlining interactions. This strategy supports BRI's aim for accessible, efficient banking.
Support for MSMEs
BRI's value proposition centers on robust support for Micro, Small, and Medium Enterprises (MSMEs). The bank delivers customized credit options and accessible banking services designed for MSMEs. BRI enhances financial literacy through training, aiding MSMEs in financial management and expansion. This dedication bolsters the national economy and promotes financial inclusion.
- In 2024, BRI disbursed over Rp 1,400 trillion in loans, with a significant portion directed towards MSMEs.
- BRI's financial literacy programs reached over 5 million MSME entrepreneurs in 2024.
- MSMEs supported by BRI experienced an average revenue growth of 15% in 2024.
- BRI's MSME loan portfolio constituted approximately 80% of its total loan portfolio in 2024.
Sustainability and ESG Focus
Bank Rakyat Indonesia (BRI) strongly emphasizes sustainability and ESG factors in its business model. BRI actively incorporates environmental, social, and governance principles into its banking operations, supporting sustainable development initiatives. The bank's commitment is visible through its issuance of green bonds and the establishment of emission reduction goals. BRI further demonstrates its dedication by focusing on community empowerment and addressing climate change.
- In 2024, BRI issued green bonds to finance sustainable projects.
- BRI has set targets to reduce its carbon emissions.
- The bank supports community development programs.
- BRI invests in renewable energy and other green initiatives.
BRI's Impact: Financial Inclusion, Digital Banking, and Sustainability
BRI's value propositions focus on financial inclusion, providing tailored services for MSMEs. BRI delivers digital banking solutions and financial literacy programs to enhance customer experience. Moreover, BRI commits to sustainability through green financing and community support.
| Value Proposition | Description | 2024 Data |
|---|---|---|
| Financial Inclusion | Access to financial products for underserved. | Rp1,380T microloans disbursed in 2024. |
| Customer Experience | Digital banking and efficient services. | 30M+ BRImo users. |
| Sustainability | ESG principles & green initiatives. | Issued green bonds. |
Customer Relationships
Personalized Service
BRI prioritizes personalized service, especially for MSMEs. They use financial advisors, offering guidance and support. These advisors assist micro-borrowers with financial management. In 2024, BRI's MSME loan portfolio reached Rp 898.7 trillion, showing the significance of personalized support.
Digital Engagement
BRI's digital engagement strategy centers on its mobile banking app, BRImo, offering easy access to services. In 2024, BRImo recorded over 35 million users. AI-powered chatbots improve customer service, addressing inquiries promptly. The WM Platform provides smooth digital client experiences.
Community Involvement
BRI actively empowers communities through various programs. In 2024, BRI's CSR budget reached Rp3.5 trillion, focusing on education, health, and environment. The bank collaborates with local leaders and MSMEs. BRI fosters financial literacy and organizes bazaars, boosting market access for MSME products, contributing to Indonesia's economic growth.
Complaint Management
BRI prioritizes quick and accurate service recovery for customers facing transaction issues. The bank's complaint management system ensures customer satisfaction by addressing concerns effectively. BRI upholds customer data privacy, obtaining consent for product and service offers. In 2024, BRI processed over 1.2 million customer complaints with an 85% resolution rate.
- Complaint Resolution Rate: 85% in 2024
- Complaints Processed: Over 1.2 million in 2024
- Data Privacy Compliance: Adheres to Indonesian data protection regulations
- Customer Consent: Required for marketing and service offers
Customer Loyalty Programs
BRI prioritizes customer loyalty through superior service and value-added solutions. The bank consistently enhances service quality via quality assurance and product knowledge tests. In 2024, BRI's customer satisfaction score rose by 15%, reflecting these efforts. CRM initiatives boost trust and loyalty.
- Customer satisfaction increased by 15% in 2024.
- BRI focuses on high-quality service and solutions.
- CRM is utilized to strengthen customer trust.
- Regular product knowledge tests are conducted.
BRI's Customer-Centric Approach: Key 2024 Stats
BRI’s customer strategy focuses on personalized service, particularly for MSMEs, supported by financial advisors. BRImo, the mobile banking app, is central to its digital engagement. In 2024, BRI's customer satisfaction score improved by 15%, showcasing successful CRM initiatives. BRI efficiently resolves customer issues, with an 85% complaint resolution rate in 2024.
| Aspect | Details | 2024 Data |
|---|---|---|
| Personalized Service | Financial advisors, MSME focus | MSME loan portfolio: Rp 898.7 trillion |
| Digital Engagement | BRImo app | Over 35 million users |
| Customer Satisfaction | CRM, service quality | Satisfaction up 15% |
Channels
Branch Network
BRI's expansive branch network, boasting over 8,500 locations, is a cornerstone of its business model. These branches offer diverse services like savings and loans, reaching a broad customer base. In 2024, BRI's branch network facilitated transactions worth trillions of rupiah. Mobile terraces extend BRI's reach to remote areas.
BRILink Agents
BRI strategically uses BRILink agents to broaden its financial reach, especially in areas with limited access to traditional banking. These agents facilitate essential banking functions, acting as crucial access points for local communities. By 2024, BRI's BRILink network included over 600,000 agents, significantly boosting financial inclusion. BRI actively works to enhance the quality of services delivered by these agents to ensure customer satisfaction.
Digital Banking Platforms
BRI's digital banking platforms, such as BRImo, are key for customer access and transaction efficiency. BRImo provides a suite of services, including AI chatbots and global transaction support. In 2024, BRI reported a significant increase in digital transactions, with BRImo playing a crucial role. Other e-channels like ATMs and internet banking also support BRI's digital banking strategy.
Ultra Micro Holding
BRI's Ultra Micro Holding, encompassing Pegadaian and PNM, expands customer reach in the micro and ultra-micro segments. This strategic move widens access points through co-location units and service offerings. The SenyuM app enhances financial inclusion, granting ultra-micro customers access to BRI, Pegadaian, and PNM services. As of Q3 2024, the holding served over 30 million customers.
- Expanded Access: Co-location units increase customer touchpoints.
- Service Integration: Unified access via the SenyuM app.
- Customer Base: Serving over 30 million customers.
- Financial Inclusion: Broadening financial service accessibility.
Partnerships and Collaborations
BRI strategically forges partnerships to boost its service offerings and market reach. These alliances include collaborations with fintech firms, e-commerce platforms, and other entities, enabling BRI to tap into fresh markets and client demographics. For instance, BRI has teamed up with Investree and similar P2P lending platforms to aid entrepreneurs. These partnerships are crucial for BRI's growth.
- BRI's net profit in Q1 2024 reached Rp18.7 trillion, a 2.8% increase YoY.
- BRI's digital transaction value surged to Rp1,208.6 trillion in Q1 2024, a 44.3% rise YoY.
- BRI's microloan portfolio grew by 10.4% YoY in Q1 2024, reaching Rp255.2 trillion.
- BRI has partnered with over 200 fintech companies by the end of 2024.
Channel Dominance Drives Digital Surge
BRI's extensive channels, including branches and BRILink agents, are vital. Digital platforms like BRImo and partnerships enhance customer access. By Q1 2024, digital transactions surged, reflecting strategic channel effectiveness.
| Channel | Description | 2024 Data |
|---|---|---|
| Branches | Over 8,500 locations. | Facilitated trillions of rupiah in transactions. |
| BRILink Agents | 600,000+ agents expand reach. | Enhanced financial inclusion significantly. |
| Digital Platforms | BRImo, internet banking, ATMs. | Digital transaction value: Rp1,208.6T (Q1 2024). |
Customer Segments
Micro and Ultra-Micro Enterprises
BRI's core customer segment includes micro and ultra-micro enterprises. BRI offers these businesses access to financial products. In 2024, BRI's microloan portfolio reached Rp 570.8 trillion. This helps them grow and boosts society's economic development.
Small and Medium Enterprises (SMEs)
Bank Rakyat Indonesia (BRI) actively caters to Small and Medium Enterprises (SMEs). BRI offers commercial banking products and services specifically designed for SMEs. Tailored credit solutions and financial literacy programs are provided to help SMEs manage finances. In 2024, BRI's SME loan portfolio reached a significant value of Rp 700 trillion.
Retail Customers
BRI caters to retail customers with savings accounts, loans, and payment solutions. The bank offers products like BRI BritAma, Simpedes, and Junio Savings. In 2024, BRI's retail segment saw significant growth. BRI actively promotes financial literacy among its retail clients. BRI's focus on retail helped it achieve a net profit of Rp60.44 trillion in 2024.
Corporate Clients
BRI caters to corporate clients with a suite of services. These encompass corporate banking, institutional business, and transaction banking, designed to meet diverse financial needs. BRI also provides syndication services and supports non-bank financial institutions. Furthermore, it offers treasury, international business, and capital market support.
- Corporate loans reached IDR 517.1 trillion in Q3 2023.
- BRI's corporate segment saw a profit increase of 18.5% YoY in Q3 2023.
- BRI's international business contributed significantly to fee-based income.
- The bank actively engages in capital market activities to support corporate clients.
Indonesian Migrant Workers
Bank Rakyat Indonesia (BRI) focuses on Indonesian migrant workers, especially in South Korea. BRI tailors financial services to this group. Partnerships with fintech firms like E9pay streamline cross-border transactions, easing financial tasks. In 2024, remittances to Indonesia reached $14.5 billion, showing the segment's significance.
- BRI's services include native-language support.
- Affordable money transfer options are provided.
- Partnerships with Fintech companies like E9pay.
- Remittances to Indonesia reached $14.5 billion in 2024.
Diverse Financial Solutions Fueling Growth
BRI's customer base spans micro-enterprises to large corporations, each served with tailored financial solutions. SMEs and retail clients are central to BRI's strategy, driving significant loan portfolios and profit growth. International business and migrant worker services add to BRI's diverse and impactful customer focus.
| Customer Segment | Service/Product | 2024 Data/Fact |
|---|---|---|
| Micro & Ultra-Micro Enterprises | Microloans, financial literacy | Microloan portfolio: Rp 570.8 trillion |
| Small and Medium Enterprises (SMEs) | Commercial banking products, credit solutions | SME loan portfolio: Rp 700 trillion |
| Retail Customers | Savings, loans, payment solutions | Net profit: Rp 60.44 trillion |
| Corporate Clients | Corporate banking, syndication services | Corporate loans Q3 2023: IDR 517.1T |
| Migrant Workers | Tailored financial services, remittances | Remittances to Indonesia in 2024: $14.5B |
Cost Structure
Operational Costs
Bank Rakyat Indonesia (BRI) faces operational costs tied to its widespread branch network, covering salaries, rent, and utilities. The bank significantly invests in technology and digital infrastructure to enhance its digital banking offerings. In 2024, BRI's operational expenses were a key focus. BRI aims to improve efficiency and cut operational costs through strategic initiatives.
Funding Costs
Bank Rakyat Indonesia (BRI) faces funding costs from borrowing and attracting deposits. In 2024, BRI aimed to lower its cost of funds. They focused on increasing the Current Account Saving Account (CASA) ratio. BRI actively managed interest expenses and optimized liabilities.
Technology Investments
BRI significantly allocates resources to technology investments, crucial for its digital transformation strategy. This encompasses the development and upkeep of digital platforms such as BRImo and BRISPOT, vital for customer engagement. The bank also channels funds into AI systems and robust cybersecurity protocols to safeguard customer data. In 2022, BRI's ICT spending reached approximately $739.7 million.
Marketing and Sales Expenses
Bank Rakyat Indonesia (BRI) allocates resources to marketing and sales, promoting its offerings to attract customers. BRI's approach includes advertising, promotional activities, and community engagements. BRI invests in training its sales teams to boost performance and reach. In 2024, BRI's marketing expenses were approximately Rp 10 trillion.
- Advertising campaigns and digital marketing efforts.
- Promotional offers and discounts on products.
- Sponsorship of community events and initiatives.
- Training programs for sales staff.
Regulatory and Compliance Costs
Bank Rakyat Indonesia (BRI) faces regulatory and compliance costs to meet banking regulations and protect customer data. BRI invests in governance and risk management systems to adhere to these requirements. In 2024, Indonesian banks, including BRI, increased their compliance budgets by approximately 15% due to stricter data privacy laws. BRI also focuses on societal conventions and environmental sustainability.
- Compliance budgets for Indonesian banks rose by about 15% in 2024.
- BRI's risk management systems are a key area of investment.
- Adherence to societal and environmental standards is also a focus.
Financials: Key Cost Drivers and Investments
BRI's cost structure includes operational expenses for its extensive branch network, aiming for efficiency improvements. Funding costs stem from borrowing and deposit attraction, with a focus on managing interest expenses and increasing CASA ratios. Investments in technology are significant, with approximately $739.7 million spent on ICT in 2022, and marketing spending was approximately Rp 10 trillion in 2024.
| Cost Category | Description | 2024 Data |
|---|---|---|
| Operational Expenses | Branch network, salaries, tech | Focus on efficiency gains |
| Funding Costs | Borrowing, deposits, interest | CASA ratio increase |
| Technology Investments | Digital platforms, AI, security | Approx. $739.7M (2022 ICT) |
| Marketing & Sales | Advertising, promotions | Approx. Rp 10T |
| Regulatory & Compliance | Compliance, governance | Indonesian banks +15% |
Revenue Streams
Interest Income
Bank Rakyat Indonesia (BRI) heavily relies on interest income, a cornerstone of its revenue model. In 2024, BRI's interest income was substantial, totaling IDR199.26 trillion. This impressive figure reflects a 9.96% rise, fueled by BRI's strategic lending. The bank actively expands its loan portfolio, with a strong emphasis on MSMEs, to boost interest earnings.
Fee-Based Income
BRI generates fee-based income from various services. This includes transaction fees, service charges, and commissions from diverse banking activities. In 2024, BRI's fee-based income will be significant. It stems from retail payments, banking transactions, and digital services, as well as BRIlink agent transactions.
Trading and Investment Income
Bank Rakyat Indonesia (BRI) boosts revenue through trading and investments, including gains from securities and foreign exchange. Investment activities are a key revenue source. BRI offers integrated investment services via BRI Prioritas Service Centers. In 2024, BRI's net interest income and other operating income grew. BRI's asset quality remained well-maintained, as of Q1 2024.
Microfinance Operations
Bank Rakyat Indonesia (BRI) heavily relies on microfinance operations for revenue, targeting micro and ultra-micro clients. Interest income and fees from microfinance lending are key income sources. BRI's dedication to these segments gives it an edge over competitors. In 2024, BRI's microfinance portfolio continues to grow, reflecting its strategic focus.
- Microfinance operations are a major revenue driver for BRI.
- Interest and fees from micro-loans contribute significantly.
- BRI's focus on micro and ultra-micro clients is a competitive advantage.
- The microfinance portfolio is expanding in 2024.
Other Operating Income
Bank Rakyat Indonesia (BRI) diversifies its revenue streams with "Other Operating Income," encompassing various sources beyond core banking activities. This includes income from the recovery of written-off assets and other fees and commissions. BRI’s involvement in gold sales and other non-core banking activities also contributes to this revenue category. This diversification enhances BRI's overall financial performance, providing additional income sources. The bank's other operating income stream offers stability.
- Recovery of written-off assets
- Fees and commissions
- Gold sales
- Other non-core banking activities
Revenue Streams Powering BRI's Financial Growth
BRI's revenue model is built on interest income from loans, which reached IDR199.26 trillion in 2024, a 9.96% increase. Fee-based income from transactions and services, including digital and BRIlink agent activities, is another key component.
Trading, investments, and other operating income also boost BRI's financial performance, which includes recovering written-off assets and non-core activities.
Microfinance operations are a significant revenue stream, with BRI targeting micro and ultra-micro clients. The bank's dedication to this segment is reflected in the growth of its microfinance portfolio in 2024.
| Revenue Stream | Description | 2024 Data (approx.) |
|---|---|---|
| Interest Income | Income from loans, especially to MSMEs. | IDR199.26 trillion |
| Fee-Based Income | Fees from transactions, services, and commissions. | Significant, driven by digital services and BRIlink. |
| Trading & Investments | Gains from securities, forex, and investment services. | Net interest income and other operating income grew in Q1 2024. |
| Microfinance | Income from micro-loans to micro and ultra-micro clients. | Portfolio continues to expand. |
| Other Operating Income | Income from asset recovery, fees, and non-core activities. | Includes gold sales and other fees/commissions |
Business Model Canvas Data Sources
BRI's canvas is informed by financial reports, customer data, and market analysis. These insights help refine customer segments, revenue, and key activities.
