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How is the CALIDA Group Redefining its Sales and Marketing Game?
The CALIDA Group, a leader in premium underwear, has undergone a significant transformation in its sales and marketing strategy. This evolution, particularly marked by strategic realignments in 2023 and 2024, reflects a dynamic response to shifting consumer behaviors and market demands. Discover how this Swiss-based company is navigating the competitive landscape and driving growth through innovative approaches.

From its origins in 1941, CALIDA Group's CALIDA Group SWOT Analysis reveals a strategic pivot towards a robust omnichannel presence. The company's sales strategy now leverages digital channels, with e-commerce significantly boosting its sales performance. This article provides a deep dive into the CALIDA Group's marketing strategy, brand positioning, and key campaigns, offering valuable insights into its success in the luxury lingerie market and its ongoing adaptation to the evolving retail environment. We will explore the CALIDA Group's digital marketing strategy and its approach to sustainable marketing practices.
How Does CALIDA Group Reach Its Customers?
The sales channels of the CALIDA Group are designed to reach a global customer base across more than 90 countries. The company employs a multifaceted approach, combining online and offline strategies. This integrated sales strategy aims to maximize market penetration and brand visibility.
E-commerce is a key focus for the CALIDA Group, with online sales significantly contributing to overall revenue. However, the company also recognizes the importance of physical retail and wholesale distribution. Strategic partnerships and direct-to-consumer models are also part of the sales approach.
The evolution of these channels reflects a strategic shift towards omnichannel integration and direct-to-consumer (DTC) models while maintaining the significance of established wholesale and retail networks. The company's sales and marketing efforts are continually adapted to meet changing consumer preferences and market dynamics.
E-commerce platforms are a central part of the CALIDA Group's sales strategy. Online sales accounted for 33.7% of total sales from continuing operations in 2024, up from 30.8% the previous year. The growth in e-commerce is particularly strong for the CALIDA and AUBADE brands.
Physical retail locations and wholesale distributors remain important for the Group. While consumer sentiment impacted brick-and-mortar sales in 2024, CALIDA and AUBADE showed solid performance. The company manages sales through its own stores and retailers worldwide.
Key partnerships and exclusive distribution deals play a role in expanding the international reach of its brands. From May 2025, the CALIDA Group will take over product development, supply chain, and sales for COSABELLA in non-US markets. This is expected to boost online sales, especially for AUBADE.
The CALIDA Group is evolving towards omnichannel integration and direct-to-consumer models. This involves leveraging both online and offline channels to enhance customer experience and drive sales. This approach is a key component of their overall Growth Strategy of CALIDA Group.
The CALIDA Group's sales strategy involves a blend of digital and traditional channels. This includes a strong emphasis on e-commerce, with significant growth in online sales. The company also focuses on strategic partnerships and direct-to-consumer models to enhance market reach and customer engagement.
- E-commerce platforms for direct sales and brand promotion.
- Physical retail stores and wholesale distribution networks.
- Strategic partnerships for international expansion and market penetration.
- Focus on omnichannel integration to provide a seamless customer experience.
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What Marketing Tactics Does CALIDA Group Use?
The CALIDA Group's marketing tactics are multifaceted, designed to boost brand visibility, generate leads, and ultimately drive sales across its portfolio of premium underwear brands. Their approach leans heavily on digital marketing, reflecting the growing importance of e-commerce, which accounted for 33.7% of the Group's sales in 2024. This strategy likely includes a mix of content marketing, search engine optimization (SEO), and paid digital advertising to attract online customers.
A key element of the CALIDA Group's marketing strategy is a strong focus on understanding and responding to customer needs. This data-driven approach is evident in initiatives like the 2024 launch of the CALIDA Feedback Forum, where customers can share their preferences. This focus on customer feedback suggests a commitment to personalization and segmentation, tailoring marketing messages and product offerings to specific consumer preferences.
The evolution of the marketing mix reflects the Group's strategic realignment, with a sharper focus on its core textile business after divesting Lafuma Mobilier. The migration of AUBADE's e-commerce platform in 2024 shows continuous innovation in digital marketing infrastructure. The emphasis on direct-to-consumer and online sales suggests a strong leaning towards digital channels for marketing investments.
The company heavily invests in digital marketing, including its websites, content marketing, SEO, and paid advertising. This is crucial, given that e-commerce made up 33.7% of sales in 2024.
The CALIDA Group emphasizes understanding and addressing customer needs. This is demonstrated through surveys and the CALIDA Feedback Forum launched in 2024, fostering personalization.
Brands like AUBADE and COSABELLA likely use social media and influencer partnerships to connect with their target audiences. They tailor their strategies to specific segments within the lingerie and bodywear market.
The migration of AUBADE's e-commerce platform in 2024 highlights a commitment to enhancing user experience and digital infrastructure. This supports the direct-to-consumer sales channel.
The marketing mix has evolved with the Group's strategic realignment, emphasizing the textile core business. This allows for more targeted marketing efforts within the underwear and lingerie segments.
The use of surveys and feedback forums indicates a data-driven approach to marketing. The company uses customer insights to refine its sales strategy and improve brand positioning.
The CALIDA Group's marketing tactics are designed to boost brand awareness and drive sales. Their approach is heavily reliant on digital channels and a deep understanding of their target audience. For a deeper dive into the overall business model, consider reading about the Revenue Streams & Business Model of CALIDA Group.
- Digital Marketing: Content marketing, SEO, and paid advertising are used to attract online customers.
- Social Media and Influencers: Platforms and partnerships are used to connect with target audiences.
- Customer Feedback: Surveys and forums are used to understand and address customer needs, fostering personalization.
- E-commerce Innovation: Continuous improvements to the e-commerce platform enhance user experience.
- Strategic Alignment: Marketing efforts are focused on the core textile business.
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How Is CALIDA Group Positioned in the Market?
The CALIDA Group strategically positions its brands within the premium underwear and lingerie market. This is achieved by emphasizing quality, comfort, and distinct brand identities. The Group's brand portfolio includes CALIDA, AUBADE, and COSABELLA, each targeting a specific segment of the market.
CALIDA, as the core brand, is recognized for its high-quality underwear and nightwear, appealing to consumers who seek enduring comfort and reliability. AUBADE, a brand within the Group since 2005, is positioned as a sophisticated lingerie brand, often associated with French elegance and sensuality. COSABELLA, acquired in 2022, is undergoing a repositioning to fully reflect its brand DNA and regain competitiveness, with plans to unlock its potential in the US and international markets from spring 2025.
The Group differentiates itself through a strong commitment to sustainability, which is deeply embedded in its identity. This includes a focus on resource-friendly production, innovative materials, and concepts of durability, value retention, and recycling. This commitment serves as a key unique selling proposition across the Group's brands, resonating with environmentally conscious consumers.
The CALIDA Group's brand strategy focuses on distinct identities: CALIDA for comfort and reliability, AUBADE for French elegance, and COSABELLA for a repositioned market presence. Each brand targets a specific consumer segment within the premium underwear and lingerie market.
Sustainability is a core value, emphasizing resource-friendly production and durable materials. This approach appeals to environmentally conscious consumers and serves as a key differentiator in the market. The focus on sustainability supports the overall marketing strategy.
Brand consistency across channels is crucial, especially with a growing e-commerce presence. The migration of AUBADE's e-commerce platform in 2024 aimed to enhance user experience and flexibility. This ensures a seamless customer journey and supports the digital marketing strategy.
The Group's response to market shifts is evident in its strategic realignment in 2023 and 2024. This focus on the core textile business helps navigate challenging market environments. The goal is to maintain strong market positions for CALIDA and AUBADE.
The CALIDA Group employs a comprehensive sales strategy and marketing strategy that focuses on premium positioning, sustainability, and customer experience. The brand strategy leverages distinct brand identities and a commitment to quality. The market analysis informs strategic decisions, including the repositioning of brands like COSABELLA.
- Brand Positioning: Emphasizes quality, comfort, and distinct brand identities.
- Sustainability: Integrates resource-friendly production and durable materials.
- E-commerce: Enhances user experience and provides greater flexibility.
- Strategic Realignment: Focuses on core textile business to maintain market positions.
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What Are CALIDA Group’s Most Notable Campaigns?
The recent focus of the CALIDA Group's sales strategy and marketing strategy has been on internal realignment and operational optimization. This strategic shift, particularly evident in 2023 and continuing into 2024, prioritized streamlining operations and concentrating on the core textile businesses, specifically underwear and lingerie. This approach involved key decisions like divesting non-core assets to improve profitability and sharpen the Group's focus.
A significant aspect of this strategic realignment includes the restructuring and repositioning of the COSABELLA brand, acquired in 2022. While not a traditional consumer-facing marketing campaign, this initiative is crucial for the brand's future growth. Furthermore, digital initiatives, such as the migration of AUBADE's e-commerce platform in November 2024, represent a key digital campaign aimed at enhancing customer experience and supporting international expansion, directly impacting the e-commerce strategy.
These efforts have contributed to the Group's return to profitability in 2024, with a net profit of CHF 14.9 million, despite a currency-adjusted sales decrease of 8.5% to CHF 231.0 million. The e-commerce strategy, in particular, showed positive results, with the e-commerce share of sales increasing to 33.7% in 2024. For a deeper dive into the overall Growth Strategy of CALIDA Group, explore Growth Strategy of CALIDA Group.
This internal campaign, ongoing since 2023 and shaping 2024, focused on streamlining the Group. It involved divesting non-core assets and concentrating on the core textile businesses of underwear and lingerie. The goal was to improve profitability and focus, supported by CHF 43.6 million in share buybacks in 2024.
The repositioning and restructuring of the COSABELLA brand, acquired in 2022, is a key strategic initiative. It aims to overhaul the business organization and product lineup to reflect the brand's DNA. The target is to make the brand competitive again, starting in 2026.
The migration of AUBADE's e-commerce platform in November 2024 was a strategic digital campaign. It was designed to enhance customer experience and facilitate international expansion. The move to Shopify was driven by the need for execution speed and flexibility.
In 2024, the CALIDA brand itself focused on direct customer engagement. This included conducting large-scale surveys and launching the CALIDA Feedback Forum. These efforts were aimed at product fine-tuning to address specific customer needs.
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