What is Sales and Marketing Strategy of Jungheinrich Company?

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How does Jungheinrich dominate the intralogistics landscape?

In the fast-paced world of material handling, Jungheinrich stands out as a global leader, constantly refining its Jungheinrich SWOT Analysis to stay ahead. Their recent partnership with EP Equipment, announced in May 2025, signals a major shift towards global electrification and a broadened product portfolio. This strategic move highlights Jungheinrich's commitment to innovation and its ability to adapt to evolving market demands, making it a compelling case study in sales and marketing.

What is Sales and Marketing Strategy of Jungheinrich Company?

This exploration delves into Jungheinrich's multifaceted Jungheinrich sales strategy and Jungheinrich marketing strategy, revealing how they've built a strong brand. From pioneering electric solutions to embracing automation, digitalization, and sustainability, we'll analyze their approach to the forklift market and intralogistics solutions. Understanding their Jungheinrich strategy offers valuable insights for anyone seeking to optimize their own sales processes and marketing campaigns.

How Does Jungheinrich Reach Its Customers?

The sales strategy of Jungheinrich is built on a multi-channel approach, combining direct sales with a strong network of partners, and an increasing focus on digital channels. This strategy aims to maximize market penetration and customer service across various global markets. A key element of their approach is the direct sales and service network, which is particularly strong in Europe, where the company generates a significant portion of its revenue.

In North America, Jungheinrich uses a different strategy, partnering with Mitsubishi Logisnext Americas Group for exclusive distribution. This partnership leverages an extensive dealer network to reach customers across the U.S., Canada, and Mexico. This approach highlights Jungheinrich's adaptability in different regions, tailoring its sales channels to suit local market conditions and opportunities. The company is also investing in digital platforms to enhance its sales and service capabilities.

The evolution of Jungheinrich's sales channels reflects a strategic shift towards digital adoption and omnichannel integration. The company has invested in e-commerce platforms, such as its spare parts shop, which launched 41 individualized storefronts in 40 countries through a single admin interface, significantly increasing sales by optimizing service for B2B end customers. This digital expansion is part of Jungheinrich's broader strategy to enhance its e-business capabilities and prepare for future commerce models.

Icon Direct Sales and Service Network

Jungheinrich operates a direct sales and service network in 42 countries. This network is a cornerstone for customer service and market penetration. It is particularly important in Europe, where it generates approximately 80% of the Group's revenue.

Icon Partnership in North America

In North America, Jungheinrich forklifts are exclusively distributed by the Mitsubishi Logisnext Americas group. This partnership utilizes a dealer network with over 340 locations across the U.S., Canada, and Mexico. The network is supported by five local parts distribution centers.

Icon E-commerce Initiatives

Jungheinrich has invested in e-commerce platforms, such as its spare parts shop. The company launched 41 individualized storefronts in 40 countries through a single admin interface. This significantly increased sales by optimizing service for B2B end customers.

Icon Joint Venture for Automation

In 2023, Jungheinrich and Mitsubishi Logisnext Americas Group launched a joint venture, Rocrich AGV Solutions. This venture provides autonomous lift trucks and automation solutions in North America. This expansion aligns with the growing intralogistics market.

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Strategic Focus and Market Trends

The company's sales strategy is heavily influenced by the trends in the forklift market and intralogistics solutions. The partnership with Mitsubishi Logisnext Americas Group and the launch of Rocrich AGV Solutions show a focus on automation. The intralogistics market is projected to reach USD 112.17 billion by 2030.

  • Direct sales and service network in 42 countries.
  • Exclusive distribution through Mitsubishi Logisnext Americas Group in North America.
  • Investment in e-commerce platforms to enhance customer service.
  • Focus on automation solutions through the Rocrich AGV Solutions joint venture.
  • The company's strategies are shaped by the competitive landscape, as discussed in Competitors Landscape of Jungheinrich.

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What Marketing Tactics Does Jungheinrich Use?

The company employs a multifaceted marketing approach to boost brand awareness, generate leads, and drive sales. This strategy combines digital and traditional methods, with a strong emphasis on data-driven marketing, customer segmentation, and personalization. The goal is to deliver tailored solutions that meet specific customer needs effectively.

A key element of the company's marketing strategy involves the use of digital twin technology, such as Emulate3D software. This technology enhances design accuracy and efficiency, reduces design time, and creates detailed 3D demonstration videos for exhibitions. These efforts aim to improve visibility and customer engagement, highlighting the company's commitment to digital innovation in marketing and sales support.

The company's "Strategy 2030+" outlines the expansion of sales channels through online platforms, indicating a continued push towards digital marketing. This includes initiatives such as SEO, paid advertising, and email marketing, although specific details are not extensively disclosed. Strategic partnerships and participation in industry events like MODEX 2024, where the company showcased its latest warehouse products, also play a crucial role in their marketing efforts.

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Digital Twin Technology

Employs digital twin technology (Emulate3D) to improve design accuracy and efficiency. This reduces design time and creates detailed 3D demonstration videos for exhibitions.

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Industry Events

Participates in major industry events like MODEX 2024. Showcasing cutting-edge warehouse products and automated guided vehicles (AGVs) to engage with potential customers and partners directly.

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Content Marketing

Produces annual reports and sustainability statements. Communicates strategic direction, financial performance, and commitment to sustainability to stakeholders.

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Sales Channel Expansion

Focuses on expanding sales channels through online platforms. This is part of the "Strategy 2030+" plan, indicating a continued push towards digital marketing and online sales.

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Stakeholder Engagement

Utilizes press releases and investor relations communications. Disseminates news and engages with stakeholders to maintain transparency and build trust.

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Data-Driven Marketing

Emphasizes data-driven marketing, customer segmentation, and personalization. This approach aims to deliver tailored solutions and improve customer engagement.

The company's approach to the Owners & Shareholders of Jungheinrich involves a blend of digital and traditional marketing tactics. This includes leveraging digital twin technology to enhance product demonstrations and improve design processes. They also actively participate in industry events to showcase their intralogistics solutions and automated guided vehicles (AGVs). Content marketing, such as annual reports and sustainability statements, is used to communicate strategic direction and financial performance. While specific details on SEO, paid advertising, and influencer partnerships are not fully disclosed, the emphasis on digital solutions and strategic partnerships suggests their integration into the overall marketing strategy. The "Strategy 2030+" plan further underscores the company's commitment to expanding sales channels through online platforms, which aims to improve its market share analysis.

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Key Marketing Tactics

The company’s marketing strategy focuses on a mix of digital and traditional methods to build brand awareness and drive sales. This includes digital twin technology, industry events, and content marketing.

  • Digital Twin Technology: Utilizes Emulate3D software for improved design accuracy and customer engagement through detailed 3D demonstrations.
  • Industry Events: Participates in events like MODEX 2024 to showcase products and engage with potential customers directly.
  • Content Marketing: Produces annual reports and sustainability statements to communicate strategic direction and financial performance.
  • Sales Channel Expansion: Focuses on expanding sales channels through online platforms as part of the "Strategy 2030+" plan.
  • Data-Driven Marketing: Emphasizes customer segmentation and personalization to deliver tailored solutions.

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How Is Jungheinrich Positioned in the Market?

Jungheinrich positions itself as a leading global provider of intralogistics solutions, focusing on innovation, sustainability, and comprehensive service. Their brand strategy emphasizes their long-standing experience as a pioneer in the sector, aiming to create the 'warehouse of the future.' This is supported by their expertise in energy solutions, with over one million electric trucks in use, and a strong focus on lithium-ion technology.

The core message centers on providing tailored solutions to improve supply chain efficiency and productivity, while also supporting customers' sustainability goals. Jungheinrich differentiates itself through its wide range of material handling equipment, automation, and related services, offering integrated solutions for intralogistics workflows. Their commitment to sustainability is a key differentiator, recognized among the top 1% of the world's most sustainable companies, holding the EcoVadis Platinum sustainability certificate for four consecutive years as of 2024.

Jungheinrich's brand strategy involves a commitment to net-zero greenhouse gas emissions for Scope 1 and 2 by 2030 and across Scope 1, 2, and 3 by 2050. This is supported by a globally consistent brand presence, maintained through 12 production plants and 42 service and sales companies. To expand its product portfolio and strengthen its position, Jungheinrich has a strategic partnership with EP Equipment, responding to competitive pressures within the forklift market. To understand more about the company, you can read about the Revenue Streams & Business Model of Jungheinrich.

Icon Jungheinrich Sales Strategy

Focuses on providing integrated intralogistics solutions. This includes material handling equipment and automation systems. The sales strategy emphasizes tailored solutions to meet specific customer needs, enhancing efficiency and productivity.

Icon Jungheinrich Marketing Strategy

Emphasizes innovation, sustainability, and comprehensive service. Marketing efforts highlight their commitment to creating the 'warehouse of the future'. Their marketing campaigns showcase their energy-efficient lithium-ion technology.

Icon Key Differentiators

Jungheinrich differentiates itself through its portfolio of material handling equipment, automation, and services. They offer integrated solutions for intralogistics workflows. Their commitment to sustainability is a key appeal to their target audience.

Icon Sustainability Goals

Jungheinrich aims to achieve net-zero greenhouse gas emissions for Scope 1 and 2 by 2030. They also have a goal to achieve net-zero across Scope 1, 2, and 3 by 2050. This commitment is a core part of their brand positioning.

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What Are Jungheinrich’s Most Notable Campaigns?

The sales and marketing strategies of focus on key campaigns and initiatives that drive growth and reinforce brand values. These efforts are designed to capture market share in the competitive material handling equipment sector. The company’s approach encompasses strategic partnerships, participation in industry events, and a strong emphasis on digital solutions.

A core element of the company's approach involves the 'Strategy 2030+', unveiled in May 2025. This strategy sets ambitious targets, including net sales of €10 billion and an EBIT margin of 10% by 2030, fueled by organic growth. This plan underscores the company’s commitment to global expansion, particularly in North America and APAC, and the further development of warehouse automation and its product portfolio, demonstrating a forward-thinking approach to the forklift market.

Recent campaigns and initiatives are strategically aligned to boost its position in the intralogistics solutions market. For instance, the company is actively working on expanding its product portfolio. This includes a focus on electrification and addressing diverse customer needs, showcasing an innovative approach to meet evolving market demands.

Icon Strategic Partnership with EP Equipment

Announced in May 2025, the partnership aims to enhance efficiency and sustainability in material handling operations. The collaboration led to the establishment of 'AntOn by Jungheinrich,' a new Mid-Tech brand. This expansion expands the company's comprehensive full-liner truck portfolio, focusing on electric counterbalance and warehouse trucks.

Icon Industry Trade Show Participation

The company's participation in events like MODEX 2024 is a key part of its Jungheinrich marketing strategy. These events showcase cutting-edge solutions such as automated guided vehicles. These events are a direct channel for demonstrating innovative solutions and maximizing material handling operations.

Icon Digital Product and Solutions

The company focuses on digital solutions, including digital twin technology for virtual debugging and VR/AR-based technical support. This reflects a commitment to innovation and enhancing customer offerings. These digital initiatives are part of the company’s broader strategy to lead in the evolving smart logistics landscape.

Icon 'Strategy 2030+'

The 'Strategy 2030+' plan sets ambitious targets, including net sales of €10 billion and an EBIT margin of 10% by 2030. This strategy emphasizes global expansion, particularly in North America and APAC. It also includes further development of the warehouse automation business and product portfolio.

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Key Initiatives and Outcomes

The company's strategic campaigns and initiatives have several key outcomes, including market position enhancement and expansion of its product portfolio. These actions are designed to drive growth and improve customer engagement.

  • The partnership with EP Equipment is expected to significantly boost the company's market position.
  • The Mid-Tech brand, 'AntOn by Jungheinrich,' expands the company's full-liner truck portfolio.
  • Continuous focus on digital products and solutions enhances customer offerings and supports a leading position in smart logistics.
  • The 'Strategy 2030+' sets clear targets for growth and profitability.

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