What are Mission Vision & Core Values of National Grid Company?

At the heart of the National Grid Mission is a commitment to environmental protection. This involves reducing carbon emissions and supporting the transition to cleaner energy sources. The company actively invests in renewable energy infrastructure to achieve these goals.

National Grid prioritizes delivering high-quality service to its customers. This includes ensuring the reliability and resilience of its electricity and gas networks. The company strives to meet and exceed customer expectations across its service territories.

Significant capital investment is a cornerstone of National Grid's mission. They are dedicated to upgrading and maintaining their networks. This ensures the efficient transmission and distribution of energy, including integrating renewable energy sources.

A skilled and diverse workforce is crucial to National Grid's success. The company invests in employee development and fosters an inclusive culture. This ensures they have the talent needed to meet future challenges.

The National Grid Mission is executed within specific operational areas. This includes the high-voltage electricity transmission network in England and Wales, the system across Great Britain, and operations in Massachusetts, New York, and Rhode Island in the US.

The National Grid Mission is reflected in its strategic objectives and corporate strategy. For example, the company plans to invest approximately £60 billion over five years in energy networks in the UK and US, with around £51 billion earmarked for green infrastructure projects. This aligns with its long-term vision.

The vision is distinctly future-focused. It positions National Grid as a key player in the evolving energy landscape, rather than simply maintaining the status quo. This forward-thinking approach is essential for navigating the complexities of the energy transition.

The vision addresses critical global challenges: climate change (clean), social equity (fair), and economic accessibility (affordable). This broad scope reflects National Grid's understanding of its responsibility in a world grappling with these issues. The company's approach aligns with the growing global emphasis on sustainability and social responsibility.

The vision implies a role in disrupting the traditional energy sector. By aiming to be "at the heart" of the future, National Grid signals its intention to move beyond conventional transmission and distribution. This suggests a shift towards enabling a more dynamic, sustainable, and interconnected energy system.

The vision is ambitious, but grounded in reality. While the energy transition is a massive undertaking, National Grid's existing business and investment plans provide a solid foundation for achieving its goals. The company's commitment to significant investments in green infrastructure underscores its dedication to realizing this vision.

National Grid is backing its vision with substantial financial commitments. For instance, the company is investing around £60 billion over five years, with a significant portion allocated to green infrastructure projects. This includes efforts to connect renewable energy sources and modernize the grid. These investments are crucial for achieving the 'clean' aspect of the vision.

The vision's three pillars – clean, fair, and affordable – are all being actively pursued. The focus on renewable energy integration directly addresses the 'clean' component. Initiatives related to energy affordability programs and community support address the 'fair' and 'affordable' aspects. National Grid is also working on smart grid technologies to improve efficiency and reduce costs, contributing to affordability. For example, in 2024, National Grid Ventures announced plans to invest in a new green hydrogen project, further showcasing its commitment to a clean energy future. Further insights into the target market of National Grid can be found in this article: Target Market of National Grid

The National Grid Core Values shape day-to-day operations by emphasizing safety, customer service, and efficiency. These values are integral to how the company functions and interacts with its stakeholders.

The alignment of the company's actions with its mission and vision is demonstrated through measurable success metrics. High network reliability rates and efforts to reduce emissions are key indicators of this alignment.

Leadership actively reinforces the National Grid Mission and National Grid Vision. This consistent messaging ensures that all employees understand and work towards the company's goals.

CEO John Pettigrew's statement, "We remain focused on delivering secure, affordable and clean energy to our customers and communities, and providing long-term value and returns for our shareholders," highlights the connection between strategic focus and the company’s mission and vision.

National Grid's commitment to sustainability is a core element of its mission. This commitment is reflected in its investments in renewable energy sources and efforts to reduce its carbon footprint.

National Grid's Company Values extend beyond financial performance, emphasizing its impact on the community. This includes initiatives that promote energy efficiency and support local economic development. To learn more about the company's origins, read our Brief History of National Grid .

Leadership plays a pivotal role in reinforcing the National Grid Mission and National Grid Core Values. Consistent communication from the top helps to embed these principles within the organization and with external stakeholders.

National Grid actively promotes its Company Values through programs designed to recognize and reward employees who embody these principles. This approach fosters a culture where values are not just stated but actively lived.

National Grid demonstrates its commitment to its Corporate Strategy through concrete actions that align with its stated values. This includes a focus on safety, customer benefits, and community engagement.

While challenges, such as the reported increase in emissions in 2024/25 due to exceptional circumstances in Long Island, may arise, National Grid remains committed to its environmental goals. This commitment is reflected in its stated targets and ongoing investments in decarbonization.